Privacy Policy
1. Who we are
This website is operated by SK eStore Solutions under the customer-facing brand SKE LogicWorks. We provide business software, trials, licensing, support and related services.
2. Information we collect
We may collect information you submit to us, including your name, company, phone number, email address, product interest, support request, billing information and technical information needed to activate or support software. Payment-card details are processed by the payment provider and are not intended to be stored by this website.
3. How we use information
- To respond to enquiries, demos and trial requests.
- To process purchases, licence activation and renewals.
- To provide support and maintain support records.
- To protect the service from fraud, misuse and unauthorised access.
- To meet legal, tax and accounting obligations.
4. Integrations and third parties
Some products may connect to third-party services such as TallyPrime, the WhatsApp Business Platform, Google services or payment gateways. Information sent to those services is also governed by their terms and privacy practices. Integration scope varies by product and configuration.
5. Cookies and logs
We may use essential cookies, security logs and analytics needed to operate and improve the website. If non-essential analytics or advertising tools are added later, this policy and any required consent mechanism should be updated.
6. Retention and security
We retain information only for as long as reasonably necessary for the purpose collected, support history, licensing, accounting or legal obligations. We use reasonable technical and organisational safeguards, but no internet service can guarantee absolute security.
7. Your requests
To request access, correction or deletion of personal information where applicable, email support@skestoresolutions.com. Certain records may need to be retained for legal, security or accounting reasons.
8. Contact
SK eStore Solutions, No. 12, Singanna Naicken Street, 2nd Floor, Chennai 600001, Tamil Nadu, India. Phone/WhatsApp: +91 97898 66555.